ReverseImageLookup.com is dedicated to delivering an efficient and reliable image search experience to users worldwide. To maintain transparency, we have outlined our refund and cancellation guidelines below. We encourage users to review this policy carefully before subscribing to any premium plan.
Eligibility for Refunds
Refunds may be issued only under the following circumstances:
- Technical Issues
If a user encounters a technical issue that prevents proper use of the service and our support team is unable to resolve it.
- Service Disruptions
If the platform experiences prolonged downtime that significantly affects access or usability.
- Billing Errors
If an unauthorized or inaccurate charge occurs due to a system-related billing error.
Note: Refund requests must be submitted within 30 days from the subscription date.
Non-Refundable Conditions
Refunds will not be granted in the following situations:
- Change of Preference: Users who decide not to continue using the service after purchase.
- Service Usage After Refund Request: If the service has been accessed or used after submitting a refund claim.
- Violation of Terms: If the account or service is used in breach of our Terms of Use.
- Mid-Cycle Cancellation: Canceling a subscription after the billing cycle begins. Users will retain access until the cycle ends, but no refund will be issued.
- Expired Refund Window: Refund requests submitted more than 30 days after subscription are not eligible.
- Special Offers or Discounts: Promotional and discounted plans are strictly non-refundable.
- Non-Renewable Plans: These plans are not eligible for refunds under any circumstances.
How to Request a Refund
To submit a refund request, follow these steps:
- Email our support team at reverseimagelookup@gmail.com with the subject line “Refund Request.”
- Include your account details, reason for the refund, and transaction information (if applicable).
- Allow up to 7 business days for our team to review your request.
Note: We may contact you for additional information during the review process.
Refund Decision
After reviewing your request, our support team will provide an official decision:
- Approved Refunds: The refunded amount will be processed within 7–10 business days to the original payment method.
- Denied Refunds: If your request is denied, our support team will explain the reason and remain available to address any further questions.
Subscription Cancellation Policy
ReverseImageLookup.com may cancel a subscription under any of the following conditions:
- Violation of Terms and Conditions
- Improper or Abusive Service Usage
- User-Initiated Cancellation Request
- Actions Damaging Our Reputation or Operations
- Legal or Law Enforcement Complaints Regarding User Activity
Changes to The Policy
This refund policy may be updated, modified, or replaced at any time without prior notice. Users are advised to review the policy periodically before purchasing or renewing any subscription.
Contact Us
For any questions regarding this refund policy, please reach out through our Contact Us form.
Thank you for using our services!
